Global Technology Leader
Turns out, enterprise transformation isn't magic — it just looks that way. I bring together the right people with the right purpose leveraging the right technology. My leadership experience is grounded in helping enterprises get value from Hybrid Cloud and AI. Clients call it transformation. I call it Tuesday.
I am a global technology leader with more than two decades of experience accelerating enterprise transformation and commercial success. I bring an engineering mindset to strategic execution, blending deep technical fluency with commercial leadership to operationalize technology investments into enterprise value.
My passion is helping enterprises unlock the full value of new and emerging technology — and building cultures with purpose and meaningful work.
After I launched the IBM Customer Success Organization, I started a Substack blog to share best practices for scaling CS teams. If CS is your jam, check Scaling Customer Success on Substack.
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Leadership · Technology · Performance · Purpose.
Ideas for those who lead with intention — building cultures, driving transformation, and chasing what's possible.
After 20 years in the IT industry, I realize I am still a work in progress. I get better through reading, writing, mentorship, and being with insanely talented people. Below are some articles I've collected from around the web that you may enjoy.